Welcome to Deeklo.com. These Terms and Conditions outline the rules and regulations for the use of Deeklo’s website, located at www.deeklo.com.

By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use Deeklo.com if you do not agree to take all of the Terms and Conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: “Client”, “You”, and “Your” refers to you, the person logging on this website and compliant to the Company’s Terms and Conditions. “The Company”, “Ourselves”, “We”, “Our”, and “Us” refers to Deeklo. “Party”, “Parties”, or “Us” refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Introduction

Deeklo.com is an e-commerce website operated by Deeklo . We are registered in the United Kingdom under company number 16782088 and with our registered office at 36a Owen Road, Kirkdale, Liverpool, England, L4 1RW.

These Terms and Conditions govern your use of our website and any purchases you make from us. By using our website or placing an order, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.

 Use of the Website

You may use our website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the website:

– In any way that violates any applicable national or international law or regulation.
– For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
– To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
– To impersonate or attempt to impersonate Deeklo, a Deeklo employee, another user, or any other person or entity.
– To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by us, may harm Deeklo or users of the website or expose them to liability.

Additionally, you agree not to:

– Use the website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the website.
– Use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the material on the website.
– Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
– Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website.

We may terminate or suspend your access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

 User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

You must provide accurate and complete information when creating an account and keep it updated. We reserve the right to refuse registration or cancel an account at our discretion.

 Product Information and Pricing

All product descriptions, images, and prices on our website are provided for informational purposes and are subject to change without notice. We make every effort to ensure that the information is accurate, but we do not guarantee that product descriptions or other content is error-free.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

Orders and Payment

By placing an order on our website, you are offering to purchase a product subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.

We accept payments via [list accepted payment methods, e.g., credit/debit cards, PayPal]. Payment must be received before we accept an order. We use secure payment gateways to process transactions.

If you are under 18 years old, you must have parental or guardian consent to place an order.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders that appear to be placed by dealers or distributors, or if we suspect fraud.

Delivery and Shipping

We aim to dispatch orders within [insert timeframe, e.g., 2-3 business days] of confirmation. Delivery times are estimates and not guaranteed. We are not liable for any delays caused by shipping carriers or circumstances beyond our control.

Shipping costs are calculated at checkout based on the delivery location and method selected. Title and risk of loss pass to you upon delivery.

For international orders, you are responsible for any customs duties, taxes, or fees imposed by the destination country.

Please refer to our Shipping Policy for more details.

Returns and Refunds

You have the right to cancel your order and return products in accordance with the UK Consumer Contracts Regulations. You may cancel within 14 days of receiving the goods without giving a reason.

To return an item, it must be unused, in its original packaging, and in resalable condition. You are responsible for return shipping costs unless the item is faulty or we sent it in error.

Refunds will be processed within 14 days of receiving the returned item, using the original payment method. We may deduct costs for any diminution in value due to handling.

This does not affect your statutory rights. Please refer to our Returns Policy for full details.

Exclusions apply to personalized items, perishable goods, sealed audio/video/software if unsealed, and hygiene products.

 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Deeklo or its licensors and is protected by UK and international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any material on this site without our prior written consent. Unauthorized use may violate copyright, trademark, and other laws.

Privacy and Data Protection

We respect your privacy and process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

By using our website, you consent to such processing and warrant that all data provided by you is accurate.

Limitation of Liability

To the fullest extent permitted by law, Deeklo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

– Your access to or use of or inability to access or use the website.
– Any conduct or content of any third party on the website.
– Any content obtained from the website.
– Unauthorized access, use, or alteration of your transmissions or content.

Our liability for any claim arising out of or in connection with these Terms and Conditions or your use of the website shall be limited to the amount you paid for the relevant product.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be excluded under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Deeklo, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

However, if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

Dispute Resolution

In the event of any dispute arising from these Terms and Conditions or your use of the website, we encourage you to contact us first to seek a resolution. If the dispute cannot be resolved informally, it shall be settled in accordance with the governing law clause above.

 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Miscellaneous

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect.

Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights.

These Terms and Conditions constitute the entire agreement between us regarding our website and supersede and replace any prior agreements.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@deeklo.com.